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c6 :: DASC UK LTD
E-Learning course
Business Aviation School
E-LEARNING AVIATION TRAININGS
Airline Passenger Handling
Airline passenger handling course is all about understandings of handling of passengers, in this course you will learn about passenger services, customer’s satisfaction, value added services and difficult customers and situations, which provide brief knowledge about handling of passengers of airline. Customer’s satisfaction playing very important role in growth of airline, onboarding or out-boarding passengers planning of airline maintain higher standard procedures to ensure safety and satisfaction.
Course 1 of 8 in the DASC MicroMasters program in Aviation Management.
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This course is part of a DASC MicroMasters® Program
About this course
Airline passenger handling course is all about understandings of airline passenger services that leads to customer’s satisfaction.
More about this course
In this course we are offering quality training solutions to respond to the diverse learning needs of the industry. These are the objectives highlighted for the learner to get basic information about airlines passenger handling, how it is manage and handled. This course also enables learner to get to know about understanding of airline passenger services that leads to customer’s satisfaction, after having this course a learner will have a brief knowledge about airlines passenger handling and its producers.
Quiz will be taken that leads to Certification.
What you'll learn
The basic structure and elements of passenger handling.
Understanding of passenger handling and its producers.
Brief knowledge of about passenger services, customer’s satisfaction, and value added services and difficult customers and situations.
Syllabus
Unit 1:
Introduction to passenger handling
Learn about passenger services
Expand Syllabus
Unit 2:
Learn about passenger check in
Learn about boarding pass
Unit 3:
Learn about minor services
Learn about concierge service
Unit 4:
Learn about ticket desk management
Unit 5:
Learn about passenger handling
Unit 6:
Learn about career as PHS
Learn about duties
Unit 7:
Learn about Top PSA companiest
Unit 8:
Unit 9:
Learn about future of PSA
Unit 10:
Learn about IATA passenger experience of the future
Meet your instructors
Professor, Department of Aviation Management and
Professor, Aviation Management and Business Science
Professor, Department of Aviation Management and
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Lecturer and Research Scientist
Pursue a Verified Certificate to highlight the knowledge and skills you gain £120.00
Official and Verified
Receive an instructor-signed certificate with the institution's logo to verify your achievement and increase your job prospects
Easily Shareable
Add the certificate to your CV or resume, or post it directly on LinkedIn
Proven Motivator
Give yourself an additional incentive to complete the course
Support our Mission DASC UK aviation business School, relies on verified certificates to help fund scholarship education for everyone globally.
Who can take this course?
Employees of aircraft Services Company, aviation company’s staff or any student of aviation. Or anyone who want to continue his/her career in aviation.
4 weeks
1–2 hours per week
£120
DASC UK
Airline Passenger Handling
Beginner/Intermediate
English
English
Associated Programs:
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Prerequisites
School/College-level/University.; and familiarity with introduction to aviation and good learning, reading and writing skills of English language.
Interested in this course for your Business or Team?
Train your employees in the most in-demand topics, with DASC for Aviation Business.
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MicroMasters®